CDK Global Cyber Attack Disrupts Auto Dealerships Nationwide
Ongoing Software Outage Forces Dealers to Revert to Manual Paperwork
Software Restoration May Take Several Days
An ongoing software outage caused by a cyber attack on CDK Global has left auto dealerships nationwide struggling to operate. The attack, reportedly a ransomware attack, began on June 19th and has caused widespread disruptions to CDK's dealership customers.
CDK Global, a leading provider of software to the automotive industry, said it will likely take several days for its software to be back online and operational. In the meantime, auto dealers are grappling with a range of issues, including being unable to access customer data, process transactions, or schedule appointments.
Some dealerships have been forced to revert to manual paperwork, which is slowing down operations and causing frustrations among both staff and customers. The attack has also had a ripple effect on the broader auto industry, as dealers are unable to receive new inventory or process warranty claims.
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